CUSTOMER RELATIONSHIPS
Successful customer relationships are vital to our business and
continued growth.
Maintaining strong relationships with our customers is necessary
for our brands to be well presented to our consumers and available
for purchase at all times.
The strength of our customer relationships also affects our ability
to obtain pricing and secure favourable trade terms. Unilever may
not be able to maintain strong relationships with customers and
failure to do so could negatively impact the terms of business with
the affected customers and reduce the availability of our products
to consumers.