It also seems that many of you are having trouble resourcing for multichannel, with a number of companies still pursuing the silo model, or feeling that multichannel lacks value.
In addition, internal departments often find it hard to assign ultimate responsibility for campaigns, with channel expertise often spread across marketing and PR.
Given the complexity involved, it’s also often difficult to decide what returns you really want from multichannel, leading to single-track thinking and again, a fractured view of the overall campaign.
In short, it’s difficult to grasp a big picture that’s displayed in several frames: