3.1.6 Training Games
•Aid in group dynamic process
•Encourage learner involvement and stimulate interest
•Retain 75% of the knowledge they acquire when playing games
Business Games
•Permits participants to assume roles such as president, controller, or marketing vice president of two or more similar hypothetical organizations
•Compete against each other by manipulating selected factors in a particular business situation
3.1.7 In-Basket Training
•Participant is asked to establish priorities for and then handle number of typical:
–Business papers or e-mail messages
–Memoranda
–Reports
–Telephone messages
3.1.8 On-the-Job Training
•Informal T&D method
•Permits employee to learn job tasks by actually performing them
•Most commonly used T&D method
•No problem transferring what has been learned to the actual task
3.1.9 Internships and Apprenticeship Training
•Combines classroom instruction with on-the-job training
•Traditionally used in skilled trade jobs
•Earns less than master craftsperson who is instructor
3.2 Training & Development Delivery Systems
3.2.1 Corporate universities
3.2.2 Colleges and universities
3.2.3 Community colleges
3.2.4 Online higher education
3.2.5 Videoconferencing
3.2.6 Vestibule system
3.2.7 Video media
3.2.8 Simulators
3.2.1 Corporate Universities
•Delivery system provided under umbrella of organization
•Focused on creating organizational change
•Proactive and strategic
•Recent years has seen decline of corporate universities
3.2.2 Colleges and Universities
•Primary method for training professional, technical, and management employees
•Corporate training programs often partner with colleges and universities
3.2.3 Community Colleges
•Publicly funded higher education
•Deliver vocational training and associate degree programs
•Rapid technological changes and corporate restructuring have created
New demand
3.2.4 Online Higher Education
•Educational opportunities include degree and training programs
•Delivered either entirely or partially via Internet
•Allows employees to attend class at lunchtime, during day, or in evening
•Reduces or eliminates commute to school
Types of Online Higher Education
•Hybrid programs
•Online synchronized study
•Asynchronous learning
3.3.5 Vestibule System
•Occurs away from production area
•Uses equipment that closely resembles equipment actually used on the job
•Removes employee from pressure to produce while learning
•Emphasis on learning skills required for job
3.2.6 Video Media
•DVDs, videotapes, and film clips continue to be popular training delivery systems
•Especially appealing to small businesses
3.2.7 Simulators
•Devices or programs that are located away from the job site
•Replicate actual job demands
•Example: Flight simulators used to train pilots