How to create a vm-support report?
The vm-support utility is inbuilt in the Vmware Operating system.
1. At the OS hash prompt type 'vm-support' (e.g # vm-support).
2. Allow a coupe of minutes for the report file to be generated.
3. Collect the report file and send it in for analysis. The report file in .tgz format will be stored in the same location as where the command was run from.
4. Cfg2html report (readme file file and script available on ftp://iss:tools4AL@ftp.usa.hp.com/ )
5. Get HP Insight Diagnostics Report: https://{IPAdress}:2381 select Insight Diagnostics
select: view level: advanced, categories: all & then save the report (might take some time).
The report is then locally saved on the server in the mentioned directory.
PSOD screenshot (if applicable)