The model of the “Electronic Office for Medical Devices Management and Procurement” is based on the transfer of the offline core competencies of ITALTBS in an online context: The customer will be able to obtain the technical specifications of equipment, after answering a set of questions about his clinical needs and, more generally, about his activity. In particular, the available services are free-access information, online consulting, and online auction. (See Figure 8-5.)
Figure