COBIT 4.1 is a framework for IT governance that includes planning, implementation,
operation and monitoring of the entire process.COBIT 4.1 consists of 4 domains, namely Plan and
Organise, Acquire and Implement, Deliver and Support, Monitor and Evaluate with 34 IT process
in them. ITIL V3 framework is a guidelines that provided the best practices for
service management [6]. ITIL V3 consists of Service Operation, Service Transition, Service
Design, Service Strategy and Continual Service Improvement