Some things I believe 21st century administrators need to know, understand, and be able to do:
Get connected. Tom Whitby, Eric Sheninger, and George Couros are three of the biggest proponents of administrators getting connected with other educators. Unless you know and interact with other people in your field, your point of view and your understanding of the context will be narrow and skewed. The world is much larger than your building or district office, and chances are that someone else has already been through what you’re about to go through. Having a coach, or better yet, a whole collection of coaches, empowers you to accomplish things you couldn’t otherwise do. Tugboats sometimes tag team, and so should we.