ESD Handbook (TR20.20). The ESD Association Standards Committee produced the ESD Handbook for individuals and organizations that are faced with controlling ESD. It provides guidance that can be used for developing, implementing and monitoring an electrostatic discharge control program in accordance with ANSI/ESD S20.20. This Handbook applies to activities that: manufacture, process, assemble, install, package, label, service, test, inspect or otherwise handle electrical or electronic parts, assemblies and equipment susceptible to damage by electrostatic discharges greater than or equal to 100 volts Human Body Model. Charged Device Model (CDM) and Machine Model (MM) factory issues are also addressed.