Despite all the perceived benefits of e-learning, research indicates that a high rate of students who commence e- learning courses do not finish them (Dutton & Perry, 2002). Many are dissatisfied with the e-learning experience. A study by Loh (2007) on e-learning effectiveness in the manufacturing industry in Malaysia found that system quality, information quality, and perceived usefulness influenced e-learning effectiveness positively. Another study by Md. Hashim Nordin (2007) that investigates the factors contributing to continuance intention and user satisfaction in e- training has found that information quality and system quality were important factors leading to increase in usage and user satisfaction of e-learning in workplace. Higher level of satisfaction was also found to increase the intention to continue use.