Evaluation results for satisfaction in this study have been
obtained from Set D checklists distributed to five evaluators.
Set D: Satisfaction attributes checklists consist of lists of
thirty-five adjectives adapted from [11]. The participants are
required to read through the words and select five adjectives
that they think are most descriptive of the courseware and
best describe their experience of using it. After completion
of the survey, all adjectives chosen by participants were
coded using Microsoft Excel. Word clouds were used to
illustrate the frequency of phrases and words collected from
survey. The larger the size of the phrases or word means
higher frequency of occurrences. This provides a quick and
simple visual reference to user's satisfaction towards the
courseware usage. The word clouds for satisfaction
adjectives chosen by user are depicted in Figure 4.