We’re reaching out to you about reservation 675.052.038 for Rose Greenway-demott, check-in date 13 January 2016.
Rose Greenway-demott would like to cancel this reservation as she made 2 bookings for the same dates by mistake (675.052.038 and 675.052.011). We’re aware that there is a penalty associated with the cancellation but request that you exceptionally waive the fees for this reservation.
Kindly consider the guest’s request and let us know of your decision at your earliest convenience.
Please note that in case of cancellation, Booking.com will not charge commission.
The original reservation remains valid with the original terms and conditions unless you receive a notification from Booking.com.
Thank you in advance for your understanding and cooperation.