OB DESCRIPTION FOR NIGHT MANAGER
POSITION TITLE: Night Manager / Manager on Duty ( MOD )
REPORTS TO: General Manager / Front Office Manager / Resident Manager
POSITION SUMMARY:
Night Manager will represent the Management during the night. The Night Manager also assists the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures.
The Night Manager provides leadership and support to all members of the Front Office and enforces the Hotels Standards of Excellence in all areas supervised.
Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and charming is important to be the Night Manager in the way to represent himself on behalf of hotel management.
EDUCATION:
Graduates bachelor degree and/or diploma in hotel or other related field. Computer Knowledge and experiance in MS office programs.
EXPERIENCE:
Previous Front Office experience in supervisory/management capacity in a Mid scale or Luxury property is required.
Previous customer service and general computer experience required. Property Management Software experience required.