First of all, while building trust, HR execs need to deliver what they say they deliver. If someone is promised a new job description by a certain date, that job description needs to be finished and in the hands of the person it was promised to. Providing trust through use of information systems is a key way HR execs can enhance trust. To enhance productivity, they will seek out faster software that is easier to use for recruitment. Their efforts must include constant discoveries of ways to decrease the cost per unit outcome for each person they recruit. Another example could be built around a performance appraisal system. More likely than not, training is required. The training should be delivered in a timely fashion so that when the new performance appraisal system becomes operative, everyone is prepared to use it.
In some human resource departments, people only speak positively of others. This value of speaking positively of others is essential for the human resources department’s function. It is necessary to use appreciative language. Also, the human resources department needs to find people who are problem
solvers in their own departments and avoid placing blame. Public and private support is also an important component to provide staff members. If coaching is needed, it should be done away from the action that leads to the need for coaching. Next, HR execs and HR departments should state a course of action,
fully explaining changes before they are placed into effect. The bottom line in building trust is to deliver on your promises.