The Marketing Intelligence System
A marketing intelligence system is a set of procedures and sources that managers use to obtain
everyday information about developments in the marketing environment. The internal records
system supplies results data, but the marketing intelligence system supplies happenings data.
Marketing managers collect marketing intelligence in a variety of different ways, such as by reading
books, newspapers, and trade publications; talking to customers, suppliers, and distributors;
monitoring social media on the Internet; and meeting with other company managers.