On 18 April you placed an order for ten coffee machines model PM 0115 with New Electrics Supplies.However,you received ten microwave ovens model PM 0115.you want to get the correct ones and cannot keep those microwave ovens.also,you received an invoice No.495 PM for 37500 baht. The correct invoice should be 19500 baht.
Write a complaint letter to Ms.ratchanee santima,the customer service manager of new electric supplies,information her of the problems occurred.aak the company to send ten coffee machines you ordered and correct your account No.495 Pm. You enclose a copy of the invoice in this letter.for the wrong goods delivered,you decide to return them at expense.