Conversational Excellence
Take the challenge to improve the quality of your conversations
When the story is told about how AIG became its clients' most valued insurer, one of the highlights will be how we improved the quality of our conversations to build trust with clients and employees.
Visit Conversational Excellence for five brief, highly effective lessons on how we can better listen and learn from one another.
Take the challenge and begin contributing to more meaningful conversations on a regular basis. Learn to build trust and collaboration with others at AIG, and use these skills to have better work and performance conversations.
As Jeff Hurd shared in his message, conversational excellence is an important tool we can use to achieve the three “Cs”:
• Clarity – knowing what is expected of us.
• Capability – enhancing our skills for now and the future.
• Collaboration – emphasizing partnership between managers and employees.
Whether you manage people or are an individual contributor, the conversational excellence program will improve the quality of your conversations, assist you in your professional development, and help you partner for success more effectively.
Please join us as we break new ground at AIG.
For questions, send an email to ConversationalExcellence@aig.com