H1a. Communication has a positive effect on agility.
H1b. Cooperation has a positive effect on agility.
H1c. Integration has a positive effect on agility.
H2a. Communication has a positive effect on robustness.
H2b. Cooperation has a positive effect on robustness.
H2c. Integration has a positive effect on robustness.
H3a. Agility has a positive effect on the supply chain’s customer value.
H3b. Robustness has a positive effect on the supply chain’s customer value.