A-HOST has set up the corporate policy for all type of services provided to the customers to ensure that the customer satisfaction is achieved. A-HOST Service Policy is focused on achieving three main goals of service rendering consist of Satisfaction, Quality, and Productivity; so called “SQP Service Policy”.
S - Satisfaction:
A-HOST has positioned us to be a long-term partner to our customers. Therefore, all A-HOST service personnel are trained for good service-minded and satisfaction-oriented to ensure that the relationship with our customers as partner-like is achieved.
Q - Quality:
We believe that providing quality service to the customers is a beginning step to winning customer satisfaction. Therefore, our service processes are designed to ensure that the service quality could be achieved at all steps of service rendering.
P - Productivity:
Our most important asset is our team of highly skilled technology and business consulting personnel who bring with them extensive experiences and qualifications. This is the key success factor to achieve the productive service provided to the customers and the service is delivered in accordance with the SQP Service Plan.