Turnover: There were mixed results regarding to respondents’ perceptions of turnover. Four of the managers indicated that they had higher turnover at their properties than at other places, while another four thought it was similar to other places where they had worked. Only one manager indicated that turnover was lower. Managers indicated that people are looking for more opportunity elsewhere. Others expressed the ease of terminating employees in Jamaica compared to other places because of such factors as the lack of unions and less restrictive labor. Turnover seemed to be based on location of the hotel, educational levels of employees, age, and length of time with the company. The following quotes expressed these sentiments:
“I think turnover is higher here, but it also depends on the level of employee. I find that middle age to older employees is more settled”. (GM#7)
“Here in Jamaica it is easier to discipline and terminate staff than in any other Caribbean countries where I have worked. I would say turnover here is less because people need the jobs”. (GM#6)
“I would say it’s lower because, in this particular hotel, most of the people are from communities where there is not much industry”. (GM#5)
Turnover: There were mixed results regarding to respondents’ perceptions of turnover. Four of the managers indicated that they had higher turnover at their properties than at other places, while another four thought it was similar to other places where they had worked. Only one manager indicated that turnover was lower. Managers indicated that people are looking for more opportunity elsewhere. Others expressed the ease of terminating employees in Jamaica compared to other places because of such factors as the lack of unions and less restrictive labor. Turnover seemed to be based on location of the hotel, educational levels of employees, age, and length of time with the company. The following quotes expressed these sentiments:
“I think turnover is higher here, but it also depends on the level of employee. I find that middle age to older employees is more settled”. (GM#7)
“Here in Jamaica it is easier to discipline and terminate staff than in any other Caribbean countries where I have worked. I would say turnover here is less because people need the jobs”. (GM#6)
“I would say it’s lower because, in this particular hotel, most of the people are from communities where there is not much industry”. (GM#5)
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