Hospitals in Taiwan are classified into three basic hierarchical categories depending on their main functions and are generally classified by the hospital’s capacity (i.e. medical centers contain 500 beds or more and regional hospitals contains 250 beds or more). To ensure sample homogeneity, this empirical analysis uses only nursing stations of accredited medical centers and regional hospitals located in Taiwan. Another major reason for this selection is that organizational memory system usually exists in larger hospitals and not private clinics. Accordingly, the nursing station is the
main place of work of medical care staff, and is also where resources, materials and knowledge are stored. This empirical analysis uses the questionnaire with closed structured questions as the main method of data collection. The procedure of this study randomly obtains samples from membership records of various nurse
stations of medical centers and regional hospitals in Taiwan involving registered professional nurses and registered nurses, all with experience of teamwork. In the pre-test stage, this study selected 30 medical workers from five hospitals (25 nurses and five head nurses). The results show that each construct’s Cronbach a is higher than 0.8 and that all items are appropriate for future surveys.