1. Having a leadership and facilitate a working environment that builds and sustains teamwork, safety awareness and
professionalism in the support of the company’s strategy, goals, objectives and the customer’s requirements.
2. Ensure highest standards of customer satisfaction in terms of quality, safety, security, efficiency and effectiveness.
3. Being capable of responding positively and creatively to innovation of the airlines industry by utilizing the most
up to date technologies.
4. Having strong problem solving and decision making skill that able make balanced judgments.
5. Motivate staff members to maximize their potential in order to enhance company productivity and efficiency.
6. Develop and maintain a good relationship with other airline partners and authorities by having regular visit or
by other means.
7. Ensure managing and preventive of such a failure, damage and loss of passenger’s baggage aim to reduce the
company expenditure.
8. Manage budget and financial plans efficiency.