5.2 Simulation Result
• The simulation is run for 15,000 customer arrivals
and 20 replications.
• The mean waiting time is 3.199 and the confidence
interval is (3.046, 3.3351).
• The mean is very close to the expected result and the
confidence interval includes the expected mean
value of 3.2.
• This provides a good level of confidence in the
simulation model.