4. Conclusions
Low-quality scans are not acceptable. Figures must be embedded into the text and not supplied separately. This
paper has presented some of the management processes specific to the model of sustainable development and the
interferences between them and pursued the need for a complex management system based on TQM principles that
favours excellence in the sustainable development approach.
The conceptual model presented, based on the four components, is mainly the result of TQM development using
the principles and processes specific to the strategic management.
In the knowledge-based society, the sustainable organization is an always learning organization that constantly
adapts to environmental changes, which adopts a modern leadership and tends to be a priority for present and future.