When updating your device software using PC Companion, your computer must have access to the Internet. The following error messages could be related to PC Companion and Internet access. You also find possible solutions.
“The online server is currently overloaded.” Error code 1200.
“Unable to run update components on your computer.”
Try this first:
Visit any website, for example, www.sonymobile.com, to verify that the computer can access the Internet. If there is no Internet connection, please check the cable, router or the Internet service provider, and so on.
Check your firewall and make sure that these files are allowed to access the Internet:
Sony Ericsson Update Engine.exe
PCCompanion.exe
If you are trying to update your device when connected to a corporate network, you might be using a proxy server. Please contact your network administrator for further assistance.
If you still experience problem you can also try Update Service and if that doesn’t help please contact us.