***Any funds due should appear on your bank statement within 5-10 working days (Please note that refund times are dictated by the card issuers and are outside our control)
****If you paid for part of your order with a gift voucher, first we will reimburse your debit/credit card or other payment method, and then issue a new voucher with the remaining refund. The re-issued gift voucher will be automatically locked to your account and is subject to our standard Terms & Conditions. You can redeem your voucher by shopping at ASOS, where it will be waiting for you in checkout. Start shopping on ASOS .