The literature review on the succes

The
literature
review
on
the
success
of
management
information
systems
(IS)
provides
empirical
evidence
that
mere
investment
in
IS
and
New
Management
Tools
(NMTs)
does
not
guarantee
better
business
results.
Aiming
to
contribute
to
the
knowledge
of
the
factors
explaining
the
success
of
IS
implementation,
this
paper
classifies
them
through
cluster
analysis,
with
a
sample
of
Spanish
companies
according
to
the
valuation
given
by
their
finance
directors
(CFOs)
to
the
quality
of
such
systems
and
their
use
for
strategic
purposes.
This
classification
helps
to
answer
three
questions:
do
companies
that
better
rate
their
IS
improve
their
performance?
How
do
IS
quality
and
strategy
affect
results?
Is
there
a
positive
relationship
between
the
use
of
NMTs
and
improvement
in
performance?
Through
the
non-parametric
Kruskal–Wallis
test
and
a
partial
least
squares
(PLS)
model
results
are
yielded
that
support
the
first
question
and
show
the
positive
effect
of
the
IS
quality
and
strategy
on
improving
corporate
profitability.
Logistic
regression
showed
an
interaction
between
the
use
of
NMTs
and
the
IS
strategic
approach
with
positive
effects
on
improving
profitability.
The
results
of
this
study
have
significant
implications
for
companies,
suggesting
that
investment
in
new
IS
and
NMTs
must
be
coupled
with
a
clear
sense
of
strategy.

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