disciplines as systems thinking also needs the disciplines of building shared vision, mental models,
team learning, and personal mastery to realize its potential. Building shared vision fosters a
commitment to the long term. Mental models focus on the openness needed to unearth shortcomings
in our present ways of seeing the world. Team learning develops the skills of groups of people to look
for the larger picture beyond individual perspectives. And personal mastery fosters the personal
motivation to continually learn how our actions affect our world.
Figure 6. The systems thinking working behavior
The results of this research study can be summarized by inferring that there are three
main characteristic supporting a learning organization. All of them can be observed by ICT
workforces’ working behaviors ant traits. The working behaviors were separated into two level:
awareness and action and the traits were separated into two groups: ICT and Non-ICT. The
results of this study will be discussed in the next section.
Discussion
The results indicate the learning organization would not exist without the three components of
the desirable characteristics as ICT workforces’ competencies or Personal Mastery, ICT
workforces’ psychological characteristics or Mental Model and the ICT workforces ‘Wworking
Behaviors . These results are consistent with the research by Bhanthumnavin (2000) and the
work of Peter Senge (1990).
Bhantthunavin proposed three groups of characteristics that affect human behaviors:
Strong roots are a metaphor for three basic characteristics namely, intelligence, social
perspective and mental health. A healthy tree trunk refers to five psychological characteristics of
desirable behaviors, namely, future orientation and self-control,, need for achievement, moral
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Two previous studies supported these research fi ndings, because there are similar characteristics