Measure phase involves high level process mapping,
low level process mapping, construct cause and effects
matrix (C&E matirx) and preliminary process failure
mode and effects (PFMEA). All the tools help to
identify process outputs, Y s to be controlled and filter
the various process inputs, Xs and focus on few critical
inputs. Measure phase will identify key perfonnance
indicator (KPI) from each process to be monitored in
the project. Other tools are Measurement System
Analysis (MSA), pareto chart and trend chart.