1. Software: Statistical data collection of the To use the service thai airasia.
Ex.To use the service statistics of customer
4. Forum Discussion System: People in your organization can exchange knowledge and can indicate a problem, and can lead to a knowledge exchange to their problems.
6.Collaborative technology: For customers who use the service Thai AirAsia you can find information through web pages of Thai AirAsia when customers can't contact. Thai AirAsia directly.
7. Lesson learned knowledge base: Detailed records of operations taking place in the Thai AirAsia. To evaluate the performance of the Thai AirAsia.