In the sales-orientated business world, it’s easy to forget what’s behind your profits – which is of course, people. All that’s needed is a change in mind-set – as often your team would approach the target of making a ‘sale’ differently to making a ‘customer’. - See more at: http://www.newvoicemedia.com/blog/top-20-customer-service-quotes-and-what-you-can-learn-from-them/#sthash.pY6VTkfv.dpuf