Effective leadership
• An emphasis on senior executive leadership capability.
• Leaders display a visible commitment to the values they espouse.
• Leaders understand their roles.
• Leaders pay appropriate attention to all aspects of an agency’s operations.
• Strong and effective links between middle and senior managers.
• Leaders effectively manage poor performance.
• Leaders and managers are open to alternative or dissenting views.
• A strong framework of support to build good judgement and confidence in making decisions.
• Leaders look beyond immediate priorities and engage in forward planning.