“Prior to this generation of leaders in which nonprofit work has been professionalized, people came to the work because they wanted to do good. They learned by trial and error because there were no resources to do [organizational development] work. Learning by trial and error not only is not necessary, but can be fatal… most people understand this nowadays; it’s not a hard conversion if you can give people exposure.” (Cathy Alston-Kearney, Warren Family Institute)