Could you please advise us,
I answer as you question.
1. No supplier codes even though they have supplied products for over a year. We must have the codes to provide a quote. It mean IATF Certificate number of Korat Plant? (I attach picture below)
2. No design responsibility. I would think they are design responsible via the Southfield HQ. Can you verify this? We are build to print as customer give the product package we not have design (Customer is HNK, LAT, and Futuris)
3. No support. I know this is not the case. Can you investigate who provides support to them? We have function sale (Office Bangkok) and purchasing in (Rayong plant) support us for final approve process. This mean support?