Conclusions
Information exchange is always needed in order to conduct and further improve
business processes. Each piece of information required adds to a specific area of
improvement: market forecast information adds knowledge to enhance production
planning and current product location adds improvements in capacity managing.On the
other hand, the condition of the product helps companies to prepare sales or production
to avoid interruption. Political and security issues in the transit countries also increase
the capacity to adapt if unexpected events take place during transport.
Combining operational schematics into an inter-organizational collaboration is
problematic. Several operators in the field of logistics are relying on traditional means of
information distribution. This is a result of the fact that a majority of transport
companies are small enterprises employing less than ten people. Our results show that
there is a need to enhance information distribution in B2B operations. In addition, B2G
operations tend to a large extent to rely on a combination of paper and electronic
information distribution. The government interface should also be recognized: customs
and information exchange is one major time consumer in international transport.
Several governmental processes still operate on manual paper information. Automated
solutions, including radio frequency identification, still have ground to gain compared
with traditional information transfer methods. As discussed, there are undeniable
benefits that follow technology implementation. The scale of these benefits is dependent
on size, industry, personnel know-how and the traditions of ICT use in the company in
question. It is apparent that business IT-logistics research requires further attention
concerning:
Conclusions
Information exchange is always needed in order to conduct and further improve
business processes. Each piece of information required adds to a specific area of
improvement: market forecast information adds knowledge to enhance production
planning and current product location adds improvements in capacity managing.On the
other hand, the condition of the product helps companies to prepare sales or production
to avoid interruption. Political and security issues in the transit countries also increase
the capacity to adapt if unexpected events take place during transport.
Combining operational schematics into an inter-organizational collaboration is
problematic. Several operators in the field of logistics are relying on traditional means of
information distribution. This is a result of the fact that a majority of transport
companies are small enterprises employing less than ten people. Our results show that
there is a need to enhance information distribution in B2B operations. In addition, B2G
operations tend to a large extent to rely on a combination of paper and electronic
information distribution. The government interface should also be recognized: customs
and information exchange is one major time consumer in international transport.
Several governmental processes still operate on manual paper information. Automated
solutions, including radio frequency identification, still have ground to gain compared
with traditional information transfer methods. As discussed, there are undeniable
benefits that follow technology implementation. The scale of these benefits is dependent
on size, industry, personnel know-how and the traditions of ICT use in the company in
question. It is apparent that business IT-logistics research requires further attention
concerning:
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