Dear Khun Sonthaya,
We are asking QBE to consider the repayment plan (6 instalments; THB 30k each) and will advise you for QBE’s consent soon.
Meanwhile, to comply the policy, please input the notifiable event (overdue reporting) via QBE system as following steps:
1. Add this buyer into your portfolio (since this is DCL buyer, it was not in system before)
2. Select this buyer and then choose the ‘Service’ button on the top right of screen
3. Choose ‘Notif. event’ button
4. System will show you the page for declaring the overdue below. Please select reason of overdue (for this case, it is paying instalment) and put the debt aging. Then click ‘submit’