First time at the hotel, had received several recommendations to stay here though it's not one of my primary brand choices (SPG). The hotel itself, the building and inside are gorgeous. The lobby is astonishingly beautiful and the views from the lounge are wonderful. Great first impressions, then the "stars came off the board".
As many hotels, they each go through renovations from time to time, this was no different during the stay. This was not a concern to me as the hotel communication that was provided indicated work from 10a to 5p. Before 9a the next morning I heard the hotel construction crews hammering, electric saw, etc. I triple checked the time of the sounds, definitely before 9a.
Secondly, the pool was being closed the next day since it too was being serviced. This was never communicated at check-in nor was there any details on it until day of. And pool closing on days when the temps were excessively high ? Poor planning my mgmt. I think one too many people complained about this and the closing came at end of the day instead at the start of the day.
Lastly, the gym was relocated to the 26th floor. I understood the need to, for renovation purposes. But the "gym" was two normal hotel guest rooms in which one had a couple of tread mills and the other had a yoga ball and free weights. To me this gets a "pass" ... the first two items do not.
The location is good, close to Ploen Chit BTS and the US & British embassies; in addition to easy access to famed Sukhumvit Rd.
First time at the hotel, had received several recommendations to stay here though it's not one of my primary brand choices (SPG). The hotel itself, the building and inside are gorgeous. The lobby is astonishingly beautiful and the views from the lounge are wonderful. Great first impressions, then the "stars came off the board".As many hotels, they each go through renovations from time to time, this was no different during the stay. This was not a concern to me as the hotel communication that was provided indicated work from 10a to 5p. Before 9a the next morning I heard the hotel construction crews hammering, electric saw, etc. I triple checked the time of the sounds, definitely before 9a. Secondly, the pool was being closed the next day since it too was being serviced. This was never communicated at check-in nor was there any details on it until day of. And pool closing on days when the temps were excessively high ? Poor planning my mgmt. I think one too many people complained about this and the closing came at end of the day instead at the start of the day.Lastly, the gym was relocated to the 26th floor. I understood the need to, for renovation purposes. But the "gym" was two normal hotel guest rooms in which one had a couple of tread mills and the other had a yoga ball and free weights. To me this gets a "pass" ... the first two items do not. The location is good, close to Ploen Chit BTS and the US & British embassies; in addition to easy access to famed Sukhumvit Rd.
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