findings about ict and information management
according to interviews,there is a concern over the managers' ability to explain what kind of information and in what format the information should be presented.own information needs are not always well known. Also new, unfamiliar and continuously changing ict puts people to situation that does not allow to doubt management and decisions. at the same time management employ most probable assumptions together with that information which is somehow in reach. expectations about ict are high and ict is seen as positive performance injections for both individuals and departments. according to the findings, people and departments work at different phases and their readiness to meet concerns of certain expert areas varies a lot as well as does the viewpoints.