Please allow me to explain this, May be I would explain below to you incorrect.
Actually, They're not wrong spec. The 10 outdoor tables and 12 Chairs which was problem from the unclear spec of dimension and drawing. and our team was not asked the maker to do the drawing and mock up before production as well.
IVY could not accept the return as they produced exactly to our dimension that we was given. Therefore, IVY shall be receive the payments as it's not their fault.
Anyway, IVY could not modify Table and Chair from the old one and They could not accept the return. Could you please advise how can we solve this? please kindly confirm again that would you like us to go ahead with re-order to IVY for the new productions(new 10 of outdoor chair and new 12 chairs) or not?