Receiving Department
The sales return process begins in the receiving department, where personnel receive, count, inspect for damage, and send returned products to the warehouse. The receiving clerk prepares a return slip, which is forwarded to the sales department for processing.
Sales Department
Upon receipt of the return slip, the clerk prepares a credit memo. Depending on the materiality and circum- stance of the return, company policy will dictate whether credit department approval (not shown) is required.
Processing the Credit Memo
The objective of the sales return system is to reverse the effects of the original sales transaction. Billing records a contra entry into sales return, and allowance journal inventory control debits the inventory records to reflect the return of goods. The AR clerk credits the customer account. All departments periodically prepare journal vouchers and account summaries, which are then sent to the general ledger for reconciliation and posting to the control accounts.
CASH RECEIPTS PROCEDURES
Figure 4-14 presents a system flowchart depicting the cash receipts procedures.
Receiving Department
The sales return process begins in the receiving department, where personnel receive, count, inspect for damage, and send returned products to the warehouse. The receiving clerk prepares a return slip, which is forwarded to the sales department for processing.
Sales Department
Upon receipt of the return slip, the clerk prepares a credit memo. Depending on the materiality and circum- stance of the return, company policy will dictate whether credit department approval (not shown) is required.
Processing the Credit Memo
The objective of the sales return system is to reverse the effects of the original sales transaction. Billing records a contra entry into sales return, and allowance journal inventory control debits the inventory records to reflect the return of goods. The AR clerk credits the customer account. All departments periodically prepare journal vouchers and account summaries, which are then sent to the general ledger for reconciliation and posting to the control accounts.
CASH RECEIPTS PROCEDURES
Figure 4-14 presents a system flowchart depicting the cash receipts procedures.
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