According to Crane (2013), some essential characteristics of successful new products and services are critically considered. First of all, “superior advantage” is the first thing to concern. Usually, the customers would have to “perceive” the product or service to be superior based on a better price or outstanding performance in the market. In other words, if customers do not sense this clear superiority, then the product or service seems not likely to be successful in the market. Second, a product or service, in terms of “compatibility”, must be “aligned with the values, attitudes, and norms of customers” in the market, and vice versa. Third, it goes without saying that any product or service is too difficult to understand or use, it then is like to be unsuccessful in the market. To put in another way, “simplicity” of the product or service would attract and favor more customers in the market. After that, the “observability” of the product or service, if speaking of the “innovative characteristics” of product and service, would be perceived as the key characteristics in the market. Any company’s products or services, easily to be seen or observed by customers and easily communicated to the customers, are substantially regarded as a great success in the business market. Then, a new product or service in light of trialability should be able to be purchases based on a trial basis or to be tried out in advance prior to the actual purchase. Furthermore, warranties and guarantees are viewed as good ways to have “the perceived risk” decreased. Any lower perceived risk product or service would turn out to be successful in the market. Last but not least, the “intellectual-property protection of the product or service” would tend to offer a possible competitive advantage or protection among business competitors in the market.