awareness can be of considerable help to TQM promotion manager to decide
when and how to intervene to effect suitable changes in the controllable
variables. The present study through the preceding analysis is proved to be
very promising in this direction, as it has revealed a number of interesting facts
regarding the factors identified as relevant. The results obtained and inferences
drawn in the present study uncovered a number of interestial features about
factors to be considered for steering TQM mission in the company. The
highlights are as follows