This is due to an Error updating SL Balance File, (##.SL.balnc)
Check to see if the file or index is full and needs extending, re-indexing or updating.
Ensure that all users are out of the relevant modules so that the file is not being accessed, and take a copy file before extending or updating it.
Note: Please refer to a senior account analyst if in any doubt.
If a file fills, it may result in a partially posted daybook. Ensure that all failed daybooks and verification errors are investigated thoroughly.
Check with the customer to ensure the End of Day file messages are being investigated and the files are being extended as they appear on the CKALL report.
If the site has been recently set up, the files may have been set too small. If this is the case inform your Group Leader, so they can take the appropriate action to prevent it happening again.
Check with the customer if they require the daybooks to be forced through. The withheld transactions can be processed on the original terminal number. If not. once the withheld reason(s) have been rectified, the withheld transactions will be processed and clear automatically when the End of Day runs.