Provide supports to team in handling the fax claims from the hospital
Check the information from fax claims documents, and record into the system
Investigate and make decision for claims in the system, by covering the below actions:
Approve for the payment base on authorization
Perform rejection of fax claims received
Require the additional information
Issue memo into the system for administration in performing next steps
Submit for further investigation
Request the hospital records from hospital
Continuously monitor and make decision for the pending cases of Claims Hospital Fax , or back log
Consolidate the complex cases which requires for Claim Committee Decision, and present to Claim Committee and COO/ CEO according to the authorization
Qualification :-
Bachelor’s or Master’s Degree in Nursing, Medical Technology or other related field
2 Years up of experience in Claims Management, Underwriting, or other related fields in insurance industry
Knowledge of insurance industry and product, claims management policies and processes
Professional nursing/ medical knowledge