The development and implementation of effective water losses strategies and procedures is of the utmost
importance for water utilities. The current paper aims at the presentation of a methodology for the improvement of
the water resources use efficiency in water supply systems. This methodology is based on tools of strategic
management, project management and is organized into three levels of planning (strategic, tactical and
operational), following definitions of theories of strategic planning, associated with actions short, medium and long
term. The paper details these levels of planning, with a focus on management, describing a methodology and
detailing the main tasks that must be performed, as well as the key tools and technologies that can be used in each
task to aid decision making, such as indicators performance, hydraulic simulators and optimization procedures.
The development and implementation of effective water losses strategies and procedures is of the utmostimportance for water utilities. The current paper aims at the presentation of a methodology for the improvement ofthe water resources use efficiency in water supply systems. This methodology is based on tools of strategicmanagement, project management and is organized into three levels of planning (strategic, tactical andoperational), following definitions of theories of strategic planning, associated with actions short, medium and longterm. The paper details these levels of planning, with a focus on management, describing a methodology anddetailing the main tasks that must be performed, as well as the key tools and technologies that can be used in eachtask to aid decision making, such as indicators performance, hydraulic simulators and optimization procedures.
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