Customers
We believe in treating all customers with dignity, irrespective of whether they purchase our products and services directly from us or otherwise acquire them in the market. We therefore have a responsibility to:
· provide our customers with the highest quality products and services consistent with
their requirements;
· treat our customers fairly in all aspects of our business transactions, including a level of service and remedies for their dissatisfaction;
· make every effort to ensure that the health and safety of our customers, as well as the quality of their environment, will be sustained or enhanced by our products and services;
· assure respect for human dignity in products offered, marketing, and advertising; and respect the integrity of the culture of our customers.