Supply-chain operations reference
Supply-chain operations reference-model (SCOR) is a process reference model for supply chain management. This reference model enables users to address, improve, and communicate supply chain management practices within and between all interested parties in the extended enterprise.
The supply-chain operations reference-model was developed in 1996 by the management consulting firmPRTM, now part of PricewaterhouseCoopers LLP (PwC) and AMR Research, now part of Gartner, and endorsed by the Supply-Chain Council (SCC), now part of APICS, as the cross-industry de facto standard strategy, performance management, and process improvement diagnostic tool for supply chain management.
The supply-Chain Operations Reference is a management tool, spanning from the supplier's supplier to the customer's customer. The model has been developed by the members of the Council on a volunteer basis to describe the business activities associated with all phases of satisfying a customer's demand.