Dear Ivoryshop and Rick Shideman, This email is being sent to you by Amazon to notify and confirm that a return authorization has been requested for the item(s) listed below. Ivoryshop, please review this request in the Manage Returns tool in your seller account. Using the Manage Returns tool, please take one of the following actions within the next business day: 1. Authorize the customer's request to return the item. 2. Close the request. 3. Contact the customer for additional information (through Manage Returns or the Buyer-Seller Communications tool). Rick Shideman, the information below is confirmation of the items that you have requested to return to Ivoryshop. No additional action is required from you at this time. Order ID: 112-3781075-4763401 Item: Xbox 360 Hard Drive Transfer Cable Qty: 1 Return reason: The shipping box or envelope isn’t damaged but the item is damaged Customer comments: The Cable does not work. The xBox will not recognize the drives attached to it. Additionally the CD disk that came with it was scratched and unreadable. Request received: July 21, 2015 Sincerely, Amazon Services