Notes:
(3) Allowed up to 48 hours prior departure time.
(4) Applies per passenger per flight.
(5) Applies per passenger per booking.
(6) Any fare difference is applicable during a change.
(7) An infant is a child up to 2 years old. Infant younger than 8 days old will not be accepted due to safety concern. A child 2
years or older cannot be a lap child.
(8) In case of death or serious injury of the guest or an immediate family member (defined as spouse, children, siblings,
parents, grandparents or grandchildren), you may cancel the booking and receive full refund in a voucher equal to the
itinerary value (except the death of guest which can be refunded through credit card / bank account) – excluding any thirdparty
services – valid for six months. We may require documented evidence, such as a medical or death certificate.
All amounts must be paid in the currency in which either the original booking was made or the issued country of credit card
used. For services rendered at the airport, additional service fees may be applied.