What is included in the Preventative Maintenance Kit?
Each Preventative Maintenance Kit is different for each piece of equipment. For a detailed list of parts, ask your Service Technician
or Sales Engineer. Any part that is not included in the wear kit may be purchased at a discounted rate (10% for Standard
Membership, 15% for Premium Membership).
Do I need to pay a trip charge for a Preventative Maintenance visit?
Yes. For both the Standard Membership and the Premium Membership, you must pay a trip charge. This fee is dependent upon
which zone you are located in. For additional details, you may contact the service department.
What if I don’t use my free repair?
If you are enrolled in the Premium Membership and do not use your free repair within the contract year, your next Preventative
Maintenance Plan will be discounted by the full value of the service visit (labor only).
How is a Preventative Maintenance membership beneficial if my equipment is still under warranty?
Keeping up with regular maintenance extends the lifetime of equipment and reduces the likelihood of breakdowns. Enrolling in
the Preventative Maintenance Plan will reduce costly service fees in the future, when your equipment may no longer be under
warranty.