Dear Sirs,
I have to inform you, that somebody has tried to enter the condo 1007 with violence using heavy tools and at least a hammer. Thus, the front door was badly damaged. Enclosed please find some of the relevant photos showing the situation how I found the same yesterday.
This process shows to me in addition to my perceptions during the recent monthes that
1. the security arangements incl. CCTV are not sufficient to prevent or to investigate such intrusions,
2. the security guards at the main entrance have only tokenism and are not to be seen when you enter the building after 9 pm (for example, yesterday), everybody can enter without having problems,
3. keycard entry system for public elevators is useless to prevent unauthorized access, since you simply have to use the staircase,
4. access to the rooms using the private elevator is also very easy without keycard. You only enter the elevator at the ground level and wait until somebody is calling the elevator to his room, afterwards a robbery is possible. Access to the groundfloor pool area is easy as you do not need a keycard at all.
Due to all these circumstances I kindly ask you
1. to provide me with the relevant information how you do intend to improve the security system asap,
2. to replace the damaged front door of my condo to your detriment and on your costs asap,
3. to inform me about details of the existing insurance coverage in case of damage due to such burglary.
I am available for a personal interview.
Awaiting your kind reply at your earliest convenience.
Kind regards,
Dr. Uwe Tegtmeier